COVID-19 Resource: Disaster Distress Helpline

4/3/2020

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

The Disaster Distress Helpline is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. 

Call 1-800-985-5990 or text TalkWithUs  or “Hablanos” for Spanish to 66746 to connect with a trained crisis counselor.

Spanish-speakers can call the hotline and press “2” for 24/7 bilingual support. Spanish-speakers from Puerto Rico can text “Hablanos” to 1-787-339-2663.

Callers to the hotline can also connect with counselors in over 100 other languages via 3rd-party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time). Learn more and download information about the Disaster Distress Helpline in 30 of the most commonly-spoken languages in the U.S.

Contact Information


Volunteer West Virginia

600 Capitol Street, Charleston, WV 25301
Phone: 304.558.0111 | Toll Free: 800.WVHELPS | Fax: 304.558.0101

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